Privacy Policy
This Privacy Policy takes effect from August 20, 2025:

Thank you for using Chahat (hereinafter referred to as "this application" or "we"). This application is provided and operated by PT MEGA VIBE TEKNOLOGI. We highly value the protection of your personal information and privacy. This agreement is based on the following laws and regulations:

Indonesia's Personal Data Protection Law (PDP Law);
The EU's General Data Protection Regulation (GDPR);
The U.S. California Consumer Privacy Act (CCPA);
Google's privacy protection policies and related regulations.

This Privacy Policy aims to explain in detail how we collect, use, store, disclose, and protect your personal information, as well as the rights you are entitled to. Before using this application, please read and fully understand this policy.

Please note:

This agreement applies to all interactions between you and PT MEGA VIBE TEKNOLOGI across all applications under its account. It does not apply to third-party services. For privacy policies related to third-party services, please review and comply with them separately.

We place great importance on the protection of minors. If you are under 18 years of age, please uninstall Chahat.

By accessing or using this application, you acknowledge that you have read, understood, and agreed to the entire content of this Privacy Policy. If you do not agree with this agreement, we kindly ask you not to use Chahat or uninstall it immediately.

If you have any questions regarding this agreement, please contact us at rossimaurizio1111@gmail.com for inquiries and feedback.

1. Information That Will Be Collected

Please note that when you use Chahat, we may collect the following information:

1.1 Information You Provide

Communication Information: When you contact our customer service or report an issue, we may collect your contact details, message content, and other relevant data, such as your name or alias, email address, IP address, and any additional information you provide. This is primarily used to respond to and resolve your feedback.

Account Information: When you register for this app or modify personal settings, we may collect the data you provide, such as username, email address, phone number, profile picture, etc., and assign you a unique identifier for your account.

Payment Information: All paid services in the app are processed through Google Play or the App Store. We only collect transaction data from these platforms and do not collect or store sensitive information such as full payment card numbers.

Usage Information: We collect data related to your use of the app, including messages, photos, videos, gifts, and other user data. Additionally, we process your conversations with other users and the content you share during usage. This content may be temporarily stored to prevent violations.

1.2 Information That May Be Collected

Device Data: Includes device model, operating system version, IP address, unique device identifier, time zone, system language, etc.

Usage Data: Includes data related to how you use the app, such as chat duration, interaction frequency, clicked content, and features used.

Log Data: When you access the app, we may automatically collect log data, including your IP address, browser type, pages visited, time spent on pages, and other statistics.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services

  • To process your requests and provide customer support

  • To send you important updates and notifications

  • To detect and prevent fraud, abuse, and security threats

  • To comply with legal obligations

  • To conduct research and analysis to improve our services

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent

  • To comply with legal requirements or court orders

  • To protect our rights, property, or safety

  • With service providers who assist us in operating our services (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal information

  • Right to rectify inaccurate or incomplete information

  • Right to delete your personal information

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: rossimaurizio1111@gmail.com

Company: PT MEGA VIBE TEKNOLOGI